Last Updated: [Insert Date]
Welcome to Jewelry Sales Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website www.buysilverjewel.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. OUR STYLE & TARGET CUSTOMERS
Jewelry Sales Store specializes in bold urban jewelry for customers who value distinctive style with straightforward quality. Our collections including statement earrings, watches, bracelets, rings, and grillz are designed for fashion-forward individuals who appreciate urban aesthetics with a touch of sophistication.
2. USER OBLIGATIONS
2.1 Account Responsibility
When creating an account, you agree to provide accurate information and keep login credentials secure. You are responsible for all activities under your account.
2.2 Prohibited Conduct
You agree not to:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or copy content
- Misrepresent your identity or provide false information
3. PRODUCTS & SERVICES
3.1 Product Descriptions
We strive for accurate product representations but cannot guarantee that colors, sizes, or materials will appear exactly as shown due to device display variations. All measurements are approximate.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Hygiene Restrictions
Important: For hygiene reasons, earrings (including BLACK EARRINGS and LEMONADE EARRINGS) cannot be returned or exchanged unless defective. This policy complies with health regulations.
4. ORDERING & PAYMENT
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method upon order confirmation.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, though existing orders will be honored at the price when placed.
5. SHIPPING POLICY
5.1 Processing Time
Orders typically process within 1-2 business days. During peak periods, processing may take longer.
5.2 Shipping Options
| Method | Cost | Carrier | Delivery Time | Tracking |
|---|---|---|---|---|
| Standard Shipping | $12.95 | DHL/FedEx | 10-15 business days after shipping | Included |
| Free Shipping | Free (orders $50+) | EMS | 15-25 business days after shipping | Included |
5.3 International Orders
We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for any customs fees, taxes, or import duties which are not included in our pricing.
6. RETURNS & EXCHANGES
6.1 Eligibility
To qualify for return/exchange:
- Item must be unworn, undamaged with all original tags
- Request must be initiated within 15 days of delivery
- Original proof of purchase must be provided
- Earrings are final sale (unless defective)
6.2 Return Process
- Contact us at [email protected] with your order number
- We’ll provide a Return Merchandise Authorization (RMA) number
- Ship items with RMA number to: 521 McGregor Court, Montgomery, US 36117
- Allow 3-5 business days for processing upon receipt
6.3 Refunds
- Processed within 3-5 business days after return receipt
- Issued to original payment method
- Original shipping costs are non-refundable
- May take 5-10 business days to appear in your account
6.4 Exchanges
Follow standard return process and specify desired exchange item. You’re responsible for any price difference and additional shipping costs.
6.5 Defective Items
Contact us immediately with photos of the issue. We’ll cover return shipping and expedite replacements for verified defects.
7. INTELLECTUAL PROPERTY
All website content (logos, designs, text, images) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without express written permission.
8. LIABILITY LIMITATIONS
8.1 Product Use
Our jewelry is designed for fashion purposes. We’re not liable for:
- Allergic reactions to materials
- Improper use or care of products
- Modifications made after purchase
8.2 Website Use
We’re not liable for:
- Temporary website unavailability
- Technical issues beyond our reasonable control
- Third-party actions affecting service
Our total liability for any claim related to your use of the site or products is limited to the purchase price of the item in question.
9. PRIVACY
Your privacy is important. Our Privacy Policy explains how we collect, use, and protect your information.
10. GOVERNING LAW
These Terms are governed by Alabama law. Any disputes shall be resolved in Montgomery County courts.
11. CHANGES TO TERMS
We may update these Terms periodically. Continued use after changes constitutes acceptance. We’ll notify users of material changes.
12. CONTACT US
For questions about these Terms or our products:
Jewelry Sales Store521 McGregor Court
Montgomery, US 36117
Email: [email protected]
Thank you for choosing Jewelry Sales Store. We stand behind our urban jewelry collection and appreciate your business.
